News & Updates

The latest stories from the MSRT projects and collaborations.

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811 Experience - Kathy

By Kathy

APRIL 13, 2020

Kathy has requested the below statement published under her first name only, as she would prefer to maintain anonymity. 811 is a 24/7 phone service in BC staffed by navigators and health care professionals for answering all sorts of health-related questions. Since the outbreak, 811 has specifically opened a sub-service...

811 Experience - Regan

By Regan Mah

APRIL 04, 2020

8-1-1 is a provincial health information and advice phone line that provides callers with public information and connects them to healthcare workers (i.e. registered nurses, dieticians, and pharmacists). With the escalation of the COVID-19 pandemic, healthcare institutions and services including 8-1-1 have been reaching capacity. Through the WE-CAN COVID-19 Medical...

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